Support Connection Options
How to Connect using the New Support Portal
-
Download the support agent for longer-term support.
Please use this option if you have your organization’s unique installation code. Once installed, the agent will automatically link to your account.
Download Agent -
Download the support agent for longer-term support.
Please use this option if you don't have an organization code. We will manually link your station to your organization after installation.
Download Agent -
Download the one-time support help desk agent for immediate assistance from our team.
Please use this option to request help from our team.
Download Help Desk Agent
How to Connect Using the Legacy Support Portal
To connect using the legacy support system, you must be on a pre-approved secure connection. Only authorized stations will be able to install and connect. Access Legacy System